VYV Services

Introduction

VYVService (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vyvservice.com/ and use our handyman services. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

When you book our services or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Home address
  • Payment information

Non-Personal Information

We may also collect non-personal information automatically when you visit our website:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed and the dates/times of your visits

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage our services: Processing your bookings, managing payments, and performing handyman services.
  • To communicate with you: Sending confirmations, invoices, service updates, and responding to inquiries.
  • To improve our website and services: Analyzing usage patterns to enhance our website’s functionality and user experience.
  • For marketing purposes: Sending promotional materials and special offers (you can opt-out at any time).
  • To comply with legal obligations: Ensuring our operations adhere to applicable laws and regulations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
  • Objection: You can object to the processing of your personal information for direct marketing purposes.
  • Data Portability: You can request a copy of your personal information in a commonly used and machine-readable format.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas may be limited.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting VyVService with your handyman needs. We value your privacy and are committed to protecting your personal information.

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